Frequently Asked Questions

GAXEL is a designer-style padel racket brand created exclusively for girls, teens and women. Every GAXEL racket combines reliable performance with original, elegant designs that celebrate femininity, grace and personal style. Our motto is "Thrive Through Sport."

Most padel rackets are designed for performance first and offered in a few colors. GAXEL starts from the female player: lighter, easy-to-handle rackets, shapes that forgive off-center hits, sizes matched to each age group, and designs created to be a style choice, not just equipment.

GAXEL was founded by Laura Martínez. GAXEL is a US company based in Delaware. GAXEL® and Thrive Through Sport® are registered US trademarks.

Yes. Anyone can play with a GAXEL racket. They are designed for female players, so they suit anyone who prefers a lighter, easier-to-swing racket.

GAXEL launches in the United States in November 2026, starting with three women's rackets: Aero, Bloom and Essence. The junior Twinkle and teen Flow rackets will follow.

GAXEL rackets are sold on gaxelstore.com and on Amazon in the United States. Amazon UK is coming soon.

Choose by age first, then by level:

Bloom or Essence. Both are made for women starting padel, with a round shape and a large sweet spot that make the game easier to learn. Choose the design you love: Bloom is fresh and expressive, while Essence is refined and elegant.

Bloom and Essence offer the same beginner-friendly performance. The difference is the design. Bloom has a fresh, expressive look with bold colors. Essence has a refined, elegant look and comes in two designs: Sand Gold and Midnight Blush.

The GAXEL Aero. It has a teardrop shape that balances power and control, for women who play regularly and want more power on attacking shots.

When you play regularly, control the ball well, and want more power on attacking shots.

Round rackets have the largest sweet spot and are the easiest to control, so they suit beginners. Teardrop rackets balance control and power and suit improving players. Diamond rackets focus on power and are the hardest to control. GAXEL makes round and teardrop rackets.

No. Padel rackets are solid, stringless, perforated paddles with a foam core and a wrist strap. Tennis rackets are too long for padel, and pickleball paddles are not allowed.

Yes. GAXEL adult rackets are made to the International Padel Federation's limits: up to 45.5 cm long, 26 cm wide and 38 mm thick, with a wrist cord.

A junior racket, which is shorter and lighter than an adult one. The GAXEL Twinkle is designed for girls aged 8 to 12. If your daughter is tall or strong for her age, the teen Flow may suit her better.

Most girls move to a teen or adult racket between 12 and 14, depending on height and strength more than age. The GAXEL Flow, for ages 13 to 18, is the step between Twinkle and the adult rackets.

Yes. Twinkle and Flow are made for first-time and improving players, with easy-to-handle weights and forgiving round shapes, so girls can enjoy the game from day one.

No. The Twinkle is real padel equipment in junior size, made for actual play on a padel court.

GAXEL currently ships within the United States.

Orders on Amazon are delivered according to Amazon's delivery times shown at checkout. Orders on gaxelstore.com ship by USPS, and delivery times depend on the USPS service selected.

Unused rackets in their original condition and packaging can be returned within 15 days of delivery, with proof of purchase. Please contact us at support@gaxelstore.com first for return instructions. Return shipping is paid by the customer. GAXEL does not offer exchanges. Rackets bought on Amazon follow Amazon's return policy.

Email support@gaxelstore.com within 7 days of delivery with your order number, a description of the issue, and photos of the product and packaging. We will review your case and let you know the next steps.

No. Racket covers are sold separately.

Email support@gaxelstore.com or message us on Instagram at @gaxel_padel.

Keep it in a cover, away from heat such as a hot car, and wipe it with a damp cloth after play. Replace the overgrip when it feels slippery, and avoid hitting the walls or the ground.

It depends on how often you play. Replace it when you see cracks in the frame, or when the ball starts to feel "dead" off the face.